FAQ Group: Short & Long-Term Disability Benefits

What happens if I do not agree with my insurance company’s decision regarding my accident benefits? by Patricia Santucci

If your insurance company denies your claim for benefits, or cuts off your benefits, or if you disagree about the amount of the benefits that you do receive, you can access a dispute resolution service, which is provided by the Financial Services Commission (FSCO). FSCO is a government body and its dispute resolution services include […]

What if I refuse treatment or refuse to follow advice to go back to work? by Patricia Santucci

If you refuse to participate in rehabilitation or treatments that are reasonable, then your insurance company will be entitled to deny or cut off your accident benefits. If you are able to return to work or to obtain other employment for which you are trained but do not make a reasonable effort to do so, […]

Will I be paid for my expenses to travel to an Independent Medical Examination? by Patricia Santucci

Travel expenses are only paid if you have to travel more than 50 kilometers to get to your appointment, and then only for the amount in excess of 50 kilometers. If you have suffered a catastrophic impairment, the 50 kilometer rule does not apply and your travel expenses are paid. (73)

What is an insurer examination? by Patricia Santucci

Your insurance company can send you to an insurer examination, which is with an independent examiner. They do this in order to obtain an opinion on your condition and/or the treatment that you require to get better. The insurer examinations are conducted by regulated health professionals. Your insurance company is obligated to send you a […]

What happens if the accident happened while I was working? by Patricia Santucci

If you were in the course of your employment when the accident occurred, you may be entitled to receive benefits from the Workplace Safety and Insurance Board (WSIB). If WSIB benefits are available to you, you will have to make a choice as to which benefits you wish to receive. This is a highly complicated […]

Featured Article

Roger D. Yachetti April 14, 1940 – September 16, 2018 “Carve your name on hearts, not tombstones. A legacy is etched into the minds of others and the stories they share about you.” – Shannon Alder Inspiring people lead by example. Their passion, intelligence, and leadership reflected not just through their own achievements, but also […]

Read more